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Soul Marketing
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People buy from people

Service

Services

Customer contact - Omni-Channel

Soul Marketing focusses her sales activities on the theme's such as personality, style, flair and service. There is attention for personal contact via phone calls. All employees are structurally trained by a professional coach. This way, Soul Marketing differs from many other contact centers active on the market. In short: people buy from people.

Back office

Soul Marketing delivers her services from data to end product.

 

In other words: the delivery from leads annes data till desired conversation analysis with the end product as the final sale.

 

This in line with the most up to date quality monitoring and through the stringent rules of the DMCC.

Credit and debit management

Client contact is a primary part of every organization, therefore also yours. Outsource can be interesting, but is also tricky. Soul Marketing delivers customization, for instance through the effective way of a personal approach with client data regarding credit and debit management.

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A goal oriented though friendly way of collection control. Especially in special times like these, we need a realistic but humanitarian way of approaching clients. With the aim of a long-term client while payment is well managed.

RPA

RPA: is a simple form of automation from manual actions which take place repetitively. RPA makes it possible that the process which always follows a set of rules is being handled automatically .

 

The software robot executes the operations  and the employees do not need to worry about these repetitive labor aspects. 

Consultancy/project management

Using methods such as Prince2 and Agille/Scrum can support the management of projects  efficiently and goal oriented from which consultancy can easily develop.

 

Soul Marketing is therefore certified in both methods, but is also an expert in other systems. The company continuously improves and deepens its knowledge in up to date and modern management forms.

Off shore/trainings

Soul Marketing has an interesting network, also abroad. It is partly owner of diverse contact centers in Turkey, and this network continuous to broaden. 

About us

Soul Marketing is active in the contact world since 2000, from data to end sale, for different trendsetting companies such as Innova Energy and Calling Center.

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The company has experience in different fields: from data delivery, call center and technique to Sales Solutions and entrepreneurship. The owner has built a big pizza place in the heart of Amsterdam. Thus, a broad practical experience.

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Soul Marketing is energetic, involved and thinks outside the box, with creative solutions. Furthermore, they have a broad professional background in building back offices. One of the specialities are data-analysis and data-entry. Over 20 years of working in all aspects; from project management to Inbound and Outbound. Of course, Soul Marketing also has experience in technical implementation of full Contact Center Platforms.

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Technical route customer journey:

The customer journey involves the full pathway the client takes from contact to contract.

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Work at
 

Do you want to work at Soul Marketing? Then quickly view our vacancies!

 

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